Slimband chooses Telax for its contact center operations.
Toronto, Ontario (PRWEB) March 30, 2014
Telax, a leader in contact center technology, is pleased to announce that Slimband is deploying Telax's hosted contact center solution.
Slimband is the leading surgical weight loss center in Canada with a diverse range of products and services marketed directly to the consumer on TV, radio and the web. Slimband understands the importance of customer satisfaction and providing world-class customer support, and was in need of a hosted contact center solution that was cost effective and reliable. Slimband chose Telax’s hosted contact center solution as it offered reliable, easy-to-use, all-inclusive solution at a fixed monthly fee.
“Slimband is a natural fit for us as they need a reliable, cost-effective solution and our goal is to provide our clients with tools and services they need to deliver exceptional customer service, without adding any hidden fees,” says Koray Parmaks, VP Client Services, Telax.
With Telax’s advanced contact center solution and its team of experts by its side, Slimband is looking forward to seeing increased customer satisfaction as well as prospect engagement.
About Telax Hosted Call Center:
Telax Hosted Call Center provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes responsive, full-service support and no long-term contracts. The simplicity delivered by Telax Hosted Call Center enables clients like Best Buy, Johnson & Johnson, CI Investments, Health Canada and the GSA, to provide the best service to their customers, valuable business intelligence to their executives, and a user-friendly solution for their agents. The result is a better customer experience today and a better organization tomorrow. And Everybody’s Happy.™ Reported by PRWeb 3 hours ago.
Toronto, Ontario (PRWEB) March 30, 2014
Telax, a leader in contact center technology, is pleased to announce that Slimband is deploying Telax's hosted contact center solution.
Slimband is the leading surgical weight loss center in Canada with a diverse range of products and services marketed directly to the consumer on TV, radio and the web. Slimband understands the importance of customer satisfaction and providing world-class customer support, and was in need of a hosted contact center solution that was cost effective and reliable. Slimband chose Telax’s hosted contact center solution as it offered reliable, easy-to-use, all-inclusive solution at a fixed monthly fee.
“Slimband is a natural fit for us as they need a reliable, cost-effective solution and our goal is to provide our clients with tools and services they need to deliver exceptional customer service, without adding any hidden fees,” says Koray Parmaks, VP Client Services, Telax.
With Telax’s advanced contact center solution and its team of experts by its side, Slimband is looking forward to seeing increased customer satisfaction as well as prospect engagement.
About Telax Hosted Call Center:
Telax Hosted Call Center provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes responsive, full-service support and no long-term contracts. The simplicity delivered by Telax Hosted Call Center enables clients like Best Buy, Johnson & Johnson, CI Investments, Health Canada and the GSA, to provide the best service to their customers, valuable business intelligence to their executives, and a user-friendly solution for their agents. The result is a better customer experience today and a better organization tomorrow. And Everybody’s Happy.™ Reported by PRWeb 3 hours ago.